Shipping policy

Shipping Policy

Thank you for shopping with FretFinds.

Order Processing

Orders are usually processed within 1 to 3 business days after payment is received.

Because some items are shipped directly from our suppliers, processing and delivery times may vary.

Shipping Times

Most orders are delivered within 7 to 21 business days after processing.

Delivery times are estimates and are not guaranteed. Delays may happen due to supplier processing, carrier delays, holidays, weather, or incorrect shipping information.

Shipping Rates

Shipping costs, if any, will be shown at checkout before you place your order.

Tracking Information

Tracking information may not be available for every order.

If tracking is provided by the supplier or carrier, we will send it to you by email or text. Some orders may arrive without detailed tracking updates.

Multiple Packages

If you order more than one item, your items may ship separately and arrive at different times.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

FretFinds is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Orders

If your order has not arrived after 30 business days, please contact us so we can help look into the issue.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, contact us within 7 days of delivery with your order number and clear photos of the issue.

We will review the problem and work with you on a solution.

Contact Us

For shipping questions, contact us at:

Email: support@fretfinds.us